CookiePolicy

This policy explains how we use cookies and similar technologies on our website, in compliance with GDPR and the EU ePrivacy Directive.

GDPR CompliantePrivacy DirectiveLast Updated: January 2024

What Are Cookies?

Understanding cookies and similar technologies

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, keeping you logged in, and helping us understand how our website is used.

Types of Cookies We Use

First-party cookies: Set directly by SapienStream
Session cookies: Deleted when you close your browser
Persistent cookies: Remain until expiry or deletion
Secure cookies: Only transmitted over HTTPS

Similar Technologies

Local Storage: Client-side data storage
Session Storage: Temporary browser storage
Web Beacons: Small tracking images
Fingerprinting: Device characteristic analysis

Cookie Categories

We categorize cookies based on their purpose and legal basis

Essential

Required

Necessary for the website to function properly

Examples

Authentication tokensSession managementSecurity cookiesLoad balancing

Retention: Session or 30 days maximum

Legal Basis: GDPR Art. 6(1)(f) - Legitimate Interest

Functional

Optional

Enable enhanced functionality and personalization

Examples

Theme preferencesLanguage settingsDashboard layoutFeature toggles

Retention: 12 months

Legal Basis: GDPR Art. 6(1)(a) - Consent

Analytics

Optional

Help us understand how visitors interact with our website

Examples

Page viewsClick trackingPerformance metricsError reporting

Retention: 26 months

Legal Basis: GDPR Art. 6(1)(a) - Consent

Marketing

Optional

Used to track visitors and display relevant advertisements

Examples

Ad targetingConversion trackingSocial media integrationCampaign attribution

Retention: 13 months

Legal Basis: GDPR Art. 6(1)(a) - Consent

Detailed Cookie Information

Specific cookies currently in use on our website

Cookie Name	Purpose	Category	Duration	Data Stored
`sapien_session`	User authentication and session management	Essential	Session	Session ID, user preferences
`_theme_preference`	Remember dark/light mode setting	Functional	1 year	Theme choice (dark/light)
`_analytics_id`	Anonymous visitor identification for analytics	Analytics	2 years	Anonymous identifier
`PHPSESSID`	Server session management	Essential	Session	Server session identifier

Legal Basis and Compliance

GDPR Compliance

Our cookie usage complies with the General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG).

Essential cookies: Legitimate interest (Art. 6(1)(f) GDPR)
Functional cookies: Consent (Art. 6(1)(a) GDPR)
Analytics cookies: Consent (Art. 6(1)(a) GDPR)
Marketing cookies: Consent (Art. 6(1)(a) GDPR)

ePrivacy Directive

We also comply with Directive 2002/58/EC (ePrivacy Directive) as implemented in German law through the Telecommunications Act (TKG).

Clear information about cookie purposes before setting
Granular consent options for different cookie categories
Easy withdrawal of consent at any time
Minimal data collection and storage periods

German Telemedia Act (TMG)

For usage analytics and website optimization, we follow the principles of data minimization and purpose limitation under TMG §15.

Managing Your Cookie Preferences

Cookie Consent Management

You can manage your cookie preferences through our consent management platform:

Browser Settings

You can also control cookies through your browser settings:

Popular Browsers

Chrome: Settings → Privacy → Cookies
Firefox: Options → Privacy → Cookies
Safari: Preferences → Privacy → Cookies
Edge: Settings → Privacy → Cookies

Mobile Browsers

iOS Safari: Settings → Safari → Privacy
Android Chrome: Menu → Settings → Privacy
Samsung Internet: Menu → Settings → Privacy

Important Notice

Disabling essential cookies may affect website functionality. Some features may not work properly without these cookies.

Third-Party Services

External Integrations

We use selected third-party services that may set their own cookies. All integrations are GDPR-compliant and use EU-based or adequate protection mechanisms.

Content Delivery Network (CDN)

Essential

We use a CDN to deliver website assets efficiently and securely.

Provider: EU-based CDN | Data: IP address, requested files | Retention: 30 days

Customer Support Chat

Functional

Live chat functionality for customer support.

Provider: EU GDPR-compliant service | Data: Chat messages, support tickets | Retention: 2 years

Data Transfers

When third-party services are located outside the EU/EEA, we ensure adequate protection through adequacy decisions, Standard Contractual Clauses (SCCs), or other appropriate safeguards under GDPR Chapter V.

Contact and Updates

Questions About Cookies

If you have questions about our cookie usage or want to exercise your rights:

Email: [email protected]

Data Protection Officer: [email protected]

Policy Updates

We may update this cookie policy from time to time. Material changes will be communicated through our website banner or email notification. The effective date at the top of this policy indicates when it was last updated.

Last Updated: January 1, 2024

This policy was last reviewed and updated to ensure continued compliance with GDPR, ePrivacy Directive, and German data protection law.